REFUND POLICY

At RealisticNotes.com, customer satisfaction is our priority. Please review our refund policy to understand your rights and our procedures regarding returns and refunds.

1. ELIGIBILITY FOR REFUNDS

Refunds are only issued for defective, damaged, or incorrect products.

All refund requests must be made within 7 days of receiving your order.

To be eligible, you must provide clear photographic evidence of the defect or error.

2. NON-REFUNDABLE ITEMS

Due to the custom and sensitive nature of our prop currency products, all sales are generally final.

Refunds are not available for change of mind, incorrect orders placed by the customer, or misuse of products.

Opened packages cannot be returned for security and quality control reasons.

3. REFUND PROCESS

Contact our support team via the Contact Page with your order number and evidence of the issue.

Our team will review your claim and may request additional information if necessary.

If your claim is approved, a refund will be processed to your original payment method within 7–14 business days.

4. REPLACEMENTS

In cases where a product is defective or incorrect, we may offer a replacement instead of a refund, depending on your preference and product availability.

5. SHIPPING COSTS

Shipping fees are non-refundable unless the return is due to our error (defective or incorrect product).

If a return is required, you may be responsible for return shipping costs unless otherwise agreed.

6. ORDER CANCELLATIONS

Orders can only be canceled before they are processed and shipped.

Once an order has been dispatched, it cannot be canceled or refunded unless it meets the criteria above.

7. CUSTOMER RESPONSIBILITIES

Ensure all order details are correct before finalizing your purchase.

Retain all packaging and documentation until your issue is resolved.

Verify that prop currency products are legal to import in your jurisdiction before ordering.

8. CONTACT US

For any questions or to initiate a refund request, please contact our support team through the Contact Page. We are committed to resolving your concerns promptly and fairly.

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By purchasing from RealisticNotes.com, you agree to this refund policy. Please review it carefully and contact us if you need further clarification.